ABOUT US
Fankhauser & Associates
We have been operating in the government and corporate environment for seventeen years and have gained a reputation for excellence and customer service.
Our services cover online strategy development, information architecture, business analysis, investment management workshop facilitation and investment management training.
Fankhauser & Associates are now the endorsed accredited facilitator training supplier for the Department of Treasury and Finance.
We aim to provide our clients with:
- Value for money
- Flexible approach to customer engagement
- Positive customer relationship
- Open and responsive communication
- High quality outcomes
- Work on time and on budget
Rae Fankhauser is the director and senior consultant of Fankhauser & Associates.
She is an experienced consultant, online strategist, investment management facilitator and trainer and information architect.
She has managed complex and demanding online projects for internet, intranet and extranet environments as well as developed online learning tools.
She has provided more than 80 training sessions and workshops in the approach and facilitation of Investment Logic Map workshops through skills transfer workshops offered by the Department of Treasury and Finance in several Australian States and New Zealand.
Rae has extensive experience in the facilitation of Problem, Benefit and Solution definition workshops and their associated (ILM’s) has conducted in excess of 200 over the last 5 years.
Fields of special competence
• Investment Management facilitation and training
• Information Architecture
• Website and extranet structure and service delivery
• Information strategy
• Taxonomy development
• Stakeholder management
• Business and user requirements – gathering and analysis
• Development and implementation of training courses
• Program evaluation
Download Rae' Facilitator Profile